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Patients and Families

There is so much health information on the internet that it can be a challenge to know who to trust. The following organizations provide trusted, accurate health information for families.  We've also included resources about children's emergency care that are created by experts and based on evidence. Learn more about our parent tool development process here. 

The information provided on TREKK.ca is not meant to replace the advice of a health professional. The information provided on TREKK.ca is designed to complement, not replace, the relationship between a patient and their own physician or healthcare provider.

Patient and family tools

Needle pokes are one of the most common sources of pain for children seeking emergency medical care. Needle pokes may be used during healthcare visits to collect blood, deliver medication and fluids, or to numb certain body parts while stitching, for example. This interactive infographic provides useful age-specific tips for parents and families who have a child that may require a needle poke. This infographic was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Acute otitis media (or middle ear infections)  are infections caused by viruses or bacteria, and are very common in children. This infographic provides useful information for parents and families with a child who has an ear infection. Browse through to learn about common symptoms, how to manage symptoms, and when to seek care. This infographic was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Fevers are the body’s natural response to infection. It can be scary when your child has a fever, but fevers will not hurt your child. This infographic provides information about how to take your child’s temperature, how to manage their symptoms, and when to seek medical care. This infographic was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Fevers are the body’s natural response to infection. It can be scary when your child has a fever, but fevers will not hurt your child. This video provides information about how to take your child’s temperature, how to manage their symptoms, and when to seek health care. This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Needle pokes are one of the most common sources of pain for children seeking emergency medical care. Needle pokes may be used during healthcare visits to collect blood, deliver medication and fluids, or to numb certain body parts while stitching, for example. This video provides information about needle pokes and useful tips for parents and families who have a child that may require a needle poke.  This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.  




Acute otitis media (or middle ear infections) are infections caused by viruses or bacteria and are very common in children. This video provides useful information for parents and families about symptoms, how to manage symptoms, and when to seek care for a child who has an ear infection. This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This is a short, animated video about signs and symptoms of croup, and what to do if you are a parent or a family dealing with a child who has croup. This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Canadian Institutes of Health Research (CIHR).




Gastroenteritis is an infection of the bowel (intestines) caused by a virus or bacteria that can cause diarrhea and vomiting. It is common in infants and children and can lead to dehydration. Browse through this eBook for information on the signs, symptoms, treatment, and management of gastroenteritis and what to do if you are a parent or family dealing with gastroenteritis. This eBook was created by ECHO Research (University of Alberta), ARCHE (University of Alberta), and TREKK. Funding was provided by the Canadian Institutes of Health Research (CIHR). 




This eBook follows a teenager and her family's experiences dealing with chronic pain, sharing the struggle to achieve daily activities and how the family learned to cope with and manage her pain. This eBook and associated breathing exercises were created through a collaboration between ECHO Research (University of Alberta), the Stollery Children's Hospital Foundation, and the Women and Children's Health Research Institute. Funding was provided by the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Being the parent of a child with life-threatening food allergies can be challenging. Visit the Children's Allergy and Asthma Education Resource Centre to view a series of videos that provide parent's views on life with a food allergy (accessed online: March 2017).




The Canadian Anaphylaxis Action Plan for Kids (Kids’ CAP) is a tool to educate children and caregivers about anaphylaxis. The main focus of this tool is to answer two questions: 1) How to recognize the symptoms of anaphylaxis; 2) What are the appropriate treatment steps of a child experiencing an anaphylactic reaction. The action plan document was developed by a research team at the Children's Hospital of Eastern Ontario (CHEO) in 2015 and include validated pictograms with written instructions that are easily understood by students at grade 7 and above.




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. Browse through this interactive eBook for information on the signs, symptoms, treatment, and management of croup and what to do if you are a parent or family dealing with croup. This eBook was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Network of Centres of Excellence of Canada (NCE).




Welcome to the HEAL (Health Education and Learning) program, a resource aimed at providing families across Alberta easily accessible, reliable information about common minor illness and injuries in children. The content provided in the HEAL program comes directly from the Pediatric Emergency Medicine experts at the Alberta Children’s Hospital and Stollery Children’s Hospital. While children with coughs, fever, ear pain, vomiting, diarrhea, minor head injuries or nosebleeds can feel very uncomfortable, they are most often safely and best cared for in their own home; the majority of these illnesses and injuries do not require a visit to the Emergency Department.




Prepared by the Pediatric Section of the Canadian Association of Emergency Physicians (CAEP) and the National Emergency Nurses Association (NENA), this resource highlights 10 tips to keep families safe and prepared for an emergency.




This is a quick review of concussions: what they are and what they do.




This is a quick review of concussions: what they are and what they do.




Associated with the Hospital for Sick Children in Toronto, this site provides parents, children and first-tier healthcare providers with free, evidence-based information about every day health and complex medical conditions.




Parachute is a Canadian, charitable organization dedicated to preventing injuries and saving lives. Their focus is on prevention, specifically related to motor vehicle collisions, sports and recreation and seniors' falls.




Caring for kids provides parents with information about their child and teen's health and well-being. The site is developed by the Canadian Pediatric Society.




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This storybook is told through the eyes of parents and includes their experiences, health information, and recommendations for parents and families dealing with croup. This eBook was created by ECHO Research (University of Alberta) and ARCHE (University of Alberta) in collaboration with Alberta Health Services Edmonton Zone and the Stollery Children’s Hospital. Funding was provided by the Canadian Institutes of Health Research (CIHR).  




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This storybook is told through the eyes of parents and includes their experiences, health information, and recommendations for parents and families dealing with croup. This eBook was created by ECHO Research (University of Alberta) and ARCHE (University of Alberta) in collaboration with Alberta Health Services Edmonton Zone and the Stollery Children’s Hospital. Funding was provided by the Canadian Institutes of Health Research (CIHR).  




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This storybook is told through the eyes of parents and includes their experiences, health information, and recommendations for parents and families dealing with croup. This eBook was created by ECHO Research (University of Alberta) and ARCHE (University of Alberta) in collaboration with Alberta Health Services Edmonton Zone and the Stollery Children’s Hospital. Funding was provided by the Canadian Institutes of Health Research (CIHR).  




Needle pokes are one of the most common sources of pain for children seeking emergency medical care. Needle pokes may be used during healthcare visits to collect blood, deliver medication and fluids, or to numb certain body parts while stitching, for example. This interactive infographic provides useful age-specific tips for parents and families who have a child that may require a needle poke. This infographic was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Acute otitis media (or middle ear infections)  are infections caused by viruses or bacteria, and are very common in children. This infographic provides useful information for parents and families with a child who has an ear infection. Browse through to learn about common symptoms, how to manage symptoms, and when to seek care. This infographic was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Fevers are the body’s natural response to infection. It can be scary when your child has a fever, but fevers will not hurt your child. This infographic provides information about how to take your child’s temperature, how to manage their symptoms, and when to seek medical care. This infographic was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Fevers are the body’s natural response to infection. It can be scary when your child has a fever, but fevers will not hurt your child. This video provides information about how to take your child’s temperature, how to manage their symptoms, and when to seek health care. This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Needle pokes are one of the most common sources of pain for children seeking emergency medical care. Needle pokes may be used during healthcare visits to collect blood, deliver medication and fluids, or to numb certain body parts while stitching, for example. This video provides information about needle pokes and useful tips for parents and families who have a child that may require a needle poke.  This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.  




Acute otitis media (or middle ear infections) are infections caused by viruses or bacteria and are very common in children. This video provides useful information for parents and families about symptoms, how to manage symptoms, and when to seek care for a child who has an ear infection. This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Networks of Centres of Excellence and the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This is a short, animated video about signs and symptoms of croup, and what to do if you are a parent or a family dealing with a child who has croup. This video was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Canadian Institutes of Health Research (CIHR).




Gastroenteritis is an infection of the bowel (intestines) caused by a virus or bacteria that can cause diarrhea and vomiting. It is common in infants and children and can lead to dehydration. Browse through this eBook for information on the signs, symptoms, treatment, and management of gastroenteritis and what to do if you are a parent or family dealing with gastroenteritis. This eBook was created by ECHO Research (University of Alberta), ARCHE (University of Alberta), and TREKK. Funding was provided by the Canadian Institutes of Health Research (CIHR). 




This eBook follows a teenager and her family's experiences dealing with chronic pain, sharing the struggle to achieve daily activities and how the family learned to cope with and manage her pain. This eBook and associated breathing exercises were created through a collaboration between ECHO Research (University of Alberta), the Stollery Children's Hospital Foundation, and the Women and Children's Health Research Institute. Funding was provided by the Stollery Children’s Hospital Foundation through the Women and Children’s Health Research Institute.




Being the parent of a child with life-threatening food allergies can be challenging. Visit the Children's Allergy and Asthma Education Resource Centre to view a series of videos that provide parent's views on life with a food allergy (accessed online: March 2017).




The Canadian Anaphylaxis Action Plan for Kids (Kids’ CAP) is a tool to educate children and caregivers about anaphylaxis. The main focus of this tool is to answer two questions: 1) How to recognize the symptoms of anaphylaxis; 2) What are the appropriate treatment steps of a child experiencing an anaphylactic reaction. The action plan document was developed by a research team at the Children's Hospital of Eastern Ontario (CHEO) in 2015 and include validated pictograms with written instructions that are easily understood by students at grade 7 and above.




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. Browse through this interactive eBook for information on the signs, symptoms, treatment, and management of croup and what to do if you are a parent or family dealing with croup. This eBook was created through a collaboration between ECHO Research (University of Alberta), TREKK, and ARCHE (University of Alberta). Funding was provided by the Network of Centres of Excellence of Canada (NCE).




Welcome to the HEAL (Health Education and Learning) program, a resource aimed at providing families across Alberta easily accessible, reliable information about common minor illness and injuries in children. The content provided in the HEAL program comes directly from the Pediatric Emergency Medicine experts at the Alberta Children’s Hospital and Stollery Children’s Hospital. While children with coughs, fever, ear pain, vomiting, diarrhea, minor head injuries or nosebleeds can feel very uncomfortable, they are most often safely and best cared for in their own home; the majority of these illnesses and injuries do not require a visit to the Emergency Department.




Prepared by the Pediatric Section of the Canadian Association of Emergency Physicians (CAEP) and the National Emergency Nurses Association (NENA), this resource highlights 10 tips to keep families safe and prepared for an emergency.




This is a quick review of concussions: what they are and what they do.




This is a quick review of concussions: what they are and what they do.




Associated with the Hospital for Sick Children in Toronto, this site provides parents, children and first-tier healthcare providers with free, evidence-based information about every day health and complex medical conditions.




Parachute is a Canadian, charitable organization dedicated to preventing injuries and saving lives. Their focus is on prevention, specifically related to motor vehicle collisions, sports and recreation and seniors' falls.




Caring for kids provides parents with information about their child and teen's health and well-being. The site is developed by the Canadian Pediatric Society.




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This storybook is told through the eyes of parents and includes their experiences, health information, and recommendations for parents and families dealing with croup. This eBook was created by ECHO Research (University of Alberta) and ARCHE (University of Alberta) in collaboration with Alberta Health Services Edmonton Zone and the Stollery Children’s Hospital. Funding was provided by the Canadian Institutes of Health Research (CIHR).  




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This storybook is told through the eyes of parents and includes their experiences, health information, and recommendations for parents and families dealing with croup. This eBook was created by ECHO Research (University of Alberta) and ARCHE (University of Alberta) in collaboration with Alberta Health Services Edmonton Zone and the Stollery Children’s Hospital. Funding was provided by the Canadian Institutes of Health Research (CIHR).  




Croup is a common respiratory illness caused by a viral infection in the airways. Accompanied by a barky cough and respiratory distress, this illness is most common in children from birth to 6 years of age, peaking at 2 years of age. This storybook is told through the eyes of parents and includes their experiences, health information, and recommendations for parents and families dealing with croup. This eBook was created by ECHO Research (University of Alberta) and ARCHE (University of Alberta) in collaboration with Alberta Health Services Edmonton Zone and the Stollery Children’s Hospital. Funding was provided by the Canadian Institutes of Health Research (CIHR).